top of page

Frequently Asked Questions

  • What is Riilay and who is it for?
    Riilay is a comprehensive security agency management software designed specifically for security professionals. It's built to address the common pain points of the industry, such as outdated systems, unexpected costs, and poor customer service.
  • How does Riilay help security agencies?
    Riilay offers a range of features to streamline operations and improve efficiency, including GPS tracking, geofencing, scheduling, incident reporting, and more. It also provides real-time insights and customizable reports to help agencies make informed decisions.
  • What makes Riilay different from other security software solutions?
    Riilay stands out with its focus on simplicity, adaptability, reliability, and affordability. It offers a superior customer experience, flexible pricing options, and a commitment to long-term partnerships.
  • Is Riilay easy to learn and use?
    Yes, Riilay is designed with user-friendliness in mind. It offers a smooth onboarding process with live training, hands-on guidance, and personalized sessions.
  • Does Riilay offer customer support?
    Yes, Riilay provides onboarding assistance, training, and ongoing support to ensure you get the most out of the platform.
  • Can I customize reports in Riilay?
    Yes, Riilay offers customizable report templates so you can tailor daily activity reports, incident logs, and more to meet your operational needs.
  • Does Riilay offer reliable and uninterrupted service?
    Absolutely. Riilay utilizes dedicated servers to ensure minimal downtime and seamless performance. It also provides ongoing technical assistance and proactive problem-solving.
  • What kind of pricing plans does Riilay offer?
    Riilay offers flexible pricing options, including long-term agreements with discounted rates. There are no hidden fees or long-term contract requirements.
  • How does Riilay help with security operations and management?
    Riilay provides tools for scheduling, shift management, incident reporting, and task management. It also offers GPS tracking and geofencing to monitor field officers' locations and activities.
  • How does Riilay improve communication and transparency?
    Riilay includes communication tools and a client portal to facilitate seamless communication between the agency and its clients. It also provides customizable reports and analytics to improve transparency and decision-making.
  • Is Riilay secure and compliant with industry standards?
    Riilay is built with robust security measures to protect sensitive data. It also complies with relevant industry standards and regulations.
  • How can I learn more about Riilay and get a demo?
    You can visit the Riilay website or contact their sales team to learn more and schedule a personalized demo.

Find answers to common questions about Riilay’s guard tour patrol system, including setup, features, pricing, and support - everything you need to get started with confidence.

bottom of page